FAQS
Advice about booking and using vehicles
Bad phone signal during booking
Can you make bookings for me?
Can somebody else drive during my bookings?
Car insurance
Car won't charge or has stopped charging after a short while
Can I change my booking?
"Charging Impossible" message on car's dashboard
Do I have to pay for charging?
Familiarisation sessions
How do I book a car?
How do I book a car under a Shared Billing Account?
How do I pay for bookings?
How do I start my booking using the app?
How do I use the TrydaNi Vehicle Access Card?
How much does it cost to book a vehicle?
I can't lock the car doors
I have left something in the car
Orange light flashes when I tap my TrydaNi Vehicle Access Card
There was an issue with my booking and I was overcharged
What happens if I have a problem when using or accessing the vehicle?
What happens if the battery is low when I start my booking?
Advice about booking and using vehicles
Bad phone signal during booking
Can you make bookings for me?
Can somebody else drive during my bookings?
Car insurance
Car won't charge or has stopped charging after a short while
Can I change my booking?
"Charging Impossible" message on car's dashboard
Do I have to pay for charging?
Familiarisation sessions
How do I book a car?
How do I book a car under a Shared Billing Account?
How do I pay for bookings?
How do I start my booking using the app?
How do I use the TrydaNi Vehicle Access Card?
How much does it cost to book a vehicle?
I can't lock the car doors
I have left something in the car
Orange light flashes when I tap my TrydaNi Vehicle Access Card
There was an issue with my booking and I was overcharged
What happens if I have a problem when using or accessing the vehicle?
What happens if the battery is low when I start my booking?

Start your electric car journey today
© 2024 TrydaNi Car Clubs
Start your electric car journey today
© 2024 TrydaNi Car Clubs
Start your electric car journey today
© 2024 TrydaNi Car Clubs

